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All your questions answered!


Q: I accidentally ordered the wrong size! Can I return my piercing ring for another?

A: Returns are accepted on body jewellery, under the following conditions: The outer packaging must still be sealed so the jewellery remains sterile and untouched, and you must get in touch within 14 days of receiving the item (as stated on the tracking information). Faux body jewellery such as fake nose rings and fake septum rings are also considered to be body jewellery, and fall into this returns category, as do earrings.

Rings, necklaces and other jewellery can be returned within 14 days of receipt, opened or unopened, for a no-questions-asked refund or replacement. 

In the unlikely event that your jewellery is faulty or damaged in the post, you are entitled to a refund or replacement no matter what. 

To get a refund, just email me within 14 days of receiving the item, and I'll be happy to help!